We have a number of guides on how to configure port forwarding on your own router. By default, your router or firewall will block the ports that the DVR or NVR uses to communicate. This is not a flaw. Proper configuration of your router's port forwarding rules is a necessary step you must take to view your cameras from the outside world. Port forwarding provides a secure direct connection from your phone to your DVR and is highly recommended. Purchasing a networking support session for remote support allows our knowledgable technicians to set up port forwarding for you. While P2P makes things simpler there are potential privacy and security risks. P2P or Port Forwarding? When you use P2P networking such as scanning a QR code in to your mobile app to connect to your DVR, you are relying on a cloud server that's being shared by several customers. However, since P2P connectivity can be sluggish, we recommend the user setup port forwarding on their router's firewall to allow quick and direct connections to the camera system. Port forwarding is not necessary if you want to view the security camera system from the local network only, or if you would like to use the Peer-to-Peer (P2P) method to connect to your system from the internet. To view security cameras from the internet, you have to configure port forwarding rules on your router to allow data to pass through its firewall and reach the camera recorder. If you haven't here's how to connect your security cameras to the internet. You have connected the NVR to the internet by assigning an IP address on the NVR that matches the network scheme of your network.Your phone or tablet is connected via WiFi to the same network as the NVR. You see blinking lights on the back of the network port of the NVR.You have a network cable connected from the main network port of the recorder to your router (see image to the right).Prerequisitesīefore you can connect to your security camera system over the internet or LAN, here is a checklist of tasks to have completed: Click this iPhone iPad App for Remote Viewing your Security Cameras guide to learn about the remote viewing app for systems purchased in 2020 or later. Selecting “Open” will launch the Cobra Tag app.If you have purchased a system from 2020 and onward please do not follow this guide. Selecting “Done” will close the installer and return the user to the previous app or home screen. Once the app is completely installed, the right screen below is displayed. The user would be presented with a “Next” button to see two screens.Ħ) Once the user clicks “Install”, the below is displayed while the Cobra Tag app is installed. The screen shot below shows the entire scrollable window that is displayed. 1) Go to /support/CobraTag in a browser on the Android phone.Ģ) TAP THE LINK TO DOWNLOAD THE ANDROID APP FILE (BAC11292012.APK).ģ) Download progress can be observed by dragging the title bar down to reveal notifications.Ĥ) Once the download is complete, touch the BAC11292012.apk download complete notification in the Notifications area.ĥ) Opening the BAC11292012.apk file will lead to the screen for the user to confirm installation on this device, and the user should click “Install”.
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